Protecting user privacy in the Cloud: an analysis of terms of service


  • Konstantinos Stylianou Lecturer, University of Leeds Law School
  • Jamila Venturini Research Associate, Center for Technology and Society, FGV Law School
  • Nicolo Zingales Assistant Professor, Tilburg University Law School


We present the results of a study that collected, compared and analyzed the terms and conditions of a number of cloud services vis-a-vis privacy and data protection. First, we assembled a list of factors that comprehensively capture cloud companies’ treatment of user data with regard to privacy and data protection; then, we assessed how various cloud services of different types protect their users in the collection, retention, and use of their data, as well as in the disclosure to law enforcement authorities. This commentary provides comparative and aggregate analysis of the results.


Keywords:     Privacy; Data protection; Terms of service; Cloud computing; Trust; Cloud; Terms of use